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Regional Assessment Service (RAS)

RAS helps to identify clients’ and carers’ needs for support and their goals for greater independence and wellbeing.

It also provides in home, face to face assessments of new and existing clients/carers.

What services does RAS provide?

The aim of RAS is to ensure the services respond to clients’ and carers’ needs and support them in retaining or regaining skills that enable them to continue living independently in the community.

RAS allows assessments to be conducted independently from service provision and ensures assessors consider the full range of options when responding to clients’ and carers’ needs and goals.

Some of these needs may include assistive technology, therapeutic interventions, community care services and other support organisations.

Liaison with other service provers, GPs/specialists and community support networks, and communication with the client/carer are made to ensure the welling and independence of the client is achieved.

RAS plans and coordinates exit and transfer to other appropriate service systems including packages and/or residential care if indicated.

The services also provide care coordination for clients with multiple providers and people with more complex needs.

Incoming referrals

Eligible clients/carers are referred to RAS for an assessment of their needs and discussion about their goals.

After an assessment has been completed, RAS will make a referral to a CHSP provider following a discussion about the availability of appropriate services and a discussion with the client/carer about their preferences.

The RAS team ensures the diverse needs of clients are addressed through appropriate assessment, including the use of interpreters, and identify the need for other relevant assessments.

Freecall* 1800 200 422 to obtain free and confidential information on community aged care, disability and other support services available in your local area, interstate or anywhere in Australia.

*Mobile calls at applicable rates


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