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Home care packages

A Home Care Package can offer a variety of supports at home to assist you to live as independently as possible.

Last updated: February 17th 2022
Getting the best out of your home care package
Home Care Packages are designed to keep you living at home for longer and engaging with the community.

Key points:

  • What is a home care package?
  • What happens to my pension?
  • Who manages my package?

What is a home care package?

A Home Care Package can offer a variety of supports at home to assist you to live as independently as possible.

Funding provided to you through a Home Care Package is designed to keep you living at home for longer and engaging with the community, for quality of life and wellbeing.

The funding could be used for:

  • Personal care support for showering, dressing and going to the toilet
  • Assistance with shopping
  • Help with meal preparation or meal delivery
  • Assistance with garden maintenance
  • Help with cleaning
  • Respite care - for you and your carer
  • Home modifications for safety such as handrails and ramps
  • Transport to appointments
  • Social support for company
  • Help with taking medications
  • Nursing care through a visiting nurse who can dress wounds or provide continence advice

Packages come in four different levels of care; a Level 1 package supports people with basic care needs, a Level 2 package supports people with low level care needs, Level 3 supports people with moderate care needs and Level 4 supports people with high level care needs.

The same supports and services are available at each of these levels, but the hours of care provided increase as the levels increase.



What happens to my pension?

A Home Care Package does not impact the amount you receive through the Age Pension, but if you are on a part pension you may be expected to contribute to some of the cost of your home care services.

To receive a Home Care Package you will need to be assessed by an Aged Care Assessment Team (ACAT) or Aged Care Assessment Service (ACAS), which will tell you what supports will provide you with the best care.

Who manages my package?

A HCP (or home care package) will be allocated to you personally and you can make decisions around services, who delivers them, and how involved you want to be in organising these services.

You can either have your package managed by a third party case manager - who will manage your invoices, budget, and advocate on your behalf for plan reviews - or you can have the package self-managed by you, a family member or a close friend.

More information about Home Care Packages is covered in our guide here.

Your package should be reviewed every 12 months, but if your needs change in that time and you need a new in home care plan you can contact your provider to ask for a review.

In depth information about reviews can be found on our website under the Home Care information section.

Search for Home Care Package providers near you by visiting www.agedcareguide.com.au/search/hcp/aus or call 1300 863 216 for financial planning advice around Home Care Packages.

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