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What you need to know


Choosing which home care provider to let into your home and trust with providing support or which aged care home will best suit your needs and preferences is an important and personal decision. It's a decision that you want to think about carefully and shouldn’t rush.

You may want to start by writing down what you are looking for in a provider and what is important to you. Are low fees important to you or would you like a provider who can support your cultural needs? Do you want the same support worker to assist you each time, would you like to receive support on specific days or are you more flexible with time? Are you looking for a nursing home in a specific suburb or a provider to support certain health conditions or backgrounds?

Take some time to write down and discuss your requirements with family members or hire a professional such as an aged care placement consultant to help you with your search.

Choosing an aged care provider

Finding the best provider for you

Home and aged care costs

Different aged care cost explained

Setting up a service

Starting with a new provider

Having someone act on your behalf

Appointing a representative

Aged care advocates

Supporting the rights of older people

Other support services

Accessing special needs supports
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