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About

Locally Owned

Meet the friendly faces behind Simply Helping South West Victoria, Aaron Batson and his partner Chelsea Lee. Aaron and Chelsea both grew up in the Wimmera region and have taken over the reins of the family business from Aaron’s father, Keith. Having been involved in Simply Helping South West Vic for many years, Aaron has extensive experience in the healthcare industry, as does Chelsea. She came on board as the Client Care Coordinator in 2018, and together they have worked hard to build a solid reputation in the community based on trust. Both are kind and approachable people and passionate about helping others. They ensure that their friendly team of professional carers provide the utmost care and support that is second to none.

Experience

We have been supporting the community with trusted care services since 2012. During this time, we have learnt the importance of diversity. Therefore, we’ve expanded our range of home care services to include everything from personal care and domestic care, right through to transportation, social support, pet sitting, garden maintenance and more. All services have been designed to make life easier for you, producing a level of support that you can rely on.

Tailored In-Home Care

Being local to the area we service allows us flexibility. You are not restricted by a one-size-fits-all model that is often experienced with larger providers based elsewhere. Our care services can be tailored to suit your individual needs. Most importantly, being local allows us to support you when you need it the most. We’ve established an after-hours phone number so you can contact us at any time, giving you peace of mind that help is never too far away.

Our Team

Simply Helping places a high priority on ensuring each member of our team receives appropriate training, access to courses, and ongoing development. Feel safe knowing you are in capable hands.

Simply Helping staff and carers are fully trained and qualified. They possess a kind and compassionate nature and have passed security checks. Our carers are skilled to deliver respectful care services in a professional and friendly manner. Above all, they uphold confidentiality, so you can rest easy knowing that your personal information is protected.

Most of our carers live locally, some for more than 20 years. This means they can confidently assist you around the community. They are familiar with the local shopping strips, medical practices, schools, and more. It also serves as a great opportunity to draw on their local knowledge.

Our Philosophy

Providing essential care services in the private sanctuary of home requires trust and respect. We value the trust and respect that you place in us and view it as a privilege. Our aim is to enhance quality of life by supporting people to lead a comfortable life in their own home.

We strive to meet your goals and exceed your expectations. Therefore, feedback is important to us and viewed as an opportunity to improve our processes and customer service. This ensures you can expect a superior level of care, and know that we are there to support you.

Suburbs & Postcode

Albacutya 3424, Allansford 3277, Allestree 3305, Alvie 3249, Antwerp 3414, Apsley 3319, Ararat 3377, Armstrong 3377, Aubrey 3393, Ayrford 3268, Bahgallah 3312, Balintore 3249, Ballangeich 3279, Ballyrogan 3375, Balmoral 3407, Bangerang 3393, Banyena 3388, Barkly 3384, Barongarook 3249, Barongarook West 3249, Barramunga 3249, Bayindeen 3375, Beaufort 3373, Beeac 3251, Bellellen 3381, Bellfield (Northern Grampians Vic.) 3381, Benayeo 3319, Berringa 3351, Berrybank 3323, Bessiebelle 3304, Beulah 3395, Black Range 3381, Bo Peep 3351, Bochara 3301, Bolangum 3387, Bolwarra 3305, Bookaar 3260, Boolite 3392, Boorcan 3265, Bornes Hill 3379, Bostocks Creek 3260, Bradvale 3361, Branxholme 3302, Breakaway Creek 3303, Brim 3391, Brimboal 3312, Brimpaen 3401, Bringalbert 3319, Brit Brit 3315, Broadwater 3301, Broughton 3418, Brucknell 3268, Buangor 3375, Buckley Swamp 3301, Bulart 3314, Bulgana 3377, Bullaharre 3266, Bungador 3260, Bungalally 3401, Bushfield 3281, Byaduk 3301, Byaduk North 3300, Callawadda 3387, Campbells Bridge 3387, Camperdown 3260, Cannum 3393, Cape Bridgewater 3305, Cape Clear 3351, Caramut 3274, Carapook 3312, Carlisle River 3239, Carngham 3351, Carpendeit 3260, Carranballac 3361, Cashmore 3305, Casterton 3311, Cathcart 3377, Cavendish 3314, Chapple Vale 3239, Charam 3318, Chatsworth 3379, Chepstowe 3351, Cherrypool 3401, Chetwynd 3312, Chocolyn 3260, Chute 3373, Clear Lake 3409, Clover Flat 3315, Cobden 3266, Cobrico 3266, Codrington 3285, Colac 3250, Colac East 3250, Colac West 3250, Coleraine 3315, Concongella 3384, Condah 3303, Connewirricoo 3318, Coojar 3315, Cooriemungle 3268, Coragulac 3249, Corndale 3311, Cororooke 3254, Corunnun 3249, Cowleys Creek 3268, Cressy 3322, Cross Roads 3373, Crossley 3283, Crowlands 3377, Croxton East 3301, Crymelon 3393, Cudgee 3265, Culla 3315, Cundare 3251, Cundare North 3251, Curdies River 3268, Curdievale 3268, Dadswells Bridge 3385, Darlington 3271, Dartmoor 3304, Deep Lead 3385, Denicull Creek 3377, Dennington 3280, Dergholm 3312, Derrinallum 3325, Digby 3309, Dimboola 3414, Dixie 3265, Dobie 3377, Dooen 3401, Dorodong 3312, Douglas 3409, Dreeite 3249, Dreeite South 3249, Drik Drik 3304, Drumborg 3304, Drung 3401, Duchembegarra 3409, Dundonnell 3271, Dunkeld 3294, Dunneworthy 3377, Dunrobin 3312, Dutton Way 3305, Duverney 3323, Ecklin South 3265, Edenhope 3318, Elingamite 3266, Elingamite North 3266, Ellerslie 3265, Elliminyt 3250, Englefield 3407, Eurack 3251, Eversley 3377, Forrest 3236, Foxhow 3323, Framlingham 3265, Framlingham East 3265, Frenchmans 3384, Fyans Creek 3381, Garvoc 3265, Gatum 3407, Gazette 3289, Gellibrand 3239, Gerang Gerung 3418, Gerangamete 3249, Germania 3387, Gerrigerrup 3289, Glenfyne 3266, Glenisla 3314, Glenlee 3418, Glenorchy 3385, Glenormiston North 3265, Glenormiston South 3265, Glenthompson 3293, Gnotuk 3260, Gorae 3305, Gorae West 3305, Goroke 3412, Grampians 3314, Grassdale 3302, Grassmere 3281, Great Western 3374, Greens Creek 3387, Greenwald 3304, Gringegalgona 3315, Gritjurk 3315, Gymbowen 3401, Haddon 3351, Halls Gap 3381, Hamilton 3300, Happy Valley (Golden Plains Vic.) 3360, Harrow 3317, Haven 3401, Hawkesdale 3287, Heathmere 3305, Hensley Park 3301, Henty 3312, Hexham 3273, Heytesbury Lower 3268, Heywood 3304, Hilgay 3315, Hillcrest 3351, Homerton 3304, Horsham 3400, Hotspur 3303, Illabarook 3351, Illawarra 3381, Illowa 3282, Irrewarra 3249, Irrewillipe 3249, Irrewillipe East 3249, Jancourt 3266, Jancourt East 3266, Jeparit 3423, Joel Joel 3384, Joel South 3384, Jung 3401, Kadnook 3318, Kalkee 3401, Kanagulk 3401, Kaniva 3419, Kanya 3387, Karabeal 3294, Kariah 3260, Karnak 3401, Kawarren 3249, Kellalac 3393, Kenmare 3395, Kennedys Creek 3239, Kewell 3390, Kiata 3418, Killara (Glenelg Vic.) 3312, Killarney 3283, Kirkstall 3283, Knebsworth 3286, Koallah 3260, Kolora 3265, Konongwootong 3315, Koroit 3282, Laang 3265, Lah 3393, Laharum 3401, Lake Bolac 3351, Lake Condah 3303, Lake Fyans 3381, Lake Goldsmith 3373, Lake Lonsdale 3381, Lake Mundi 3312, Lake Wongan 3373, Landsborough 3384, Landsborough West 3384, Langi Logan 3377, Langkoop 3318, Larpent 3249, Lawloit 3418, Ledcourt 3385, Leslie Manor 3260, Lillimur 3420, Lindsay 3312, Linton 3360, Lismore 3324, Little Desert 3418, Lorquon 3418, Lower Norton 3401, Lubeck 3385, Lyons 3304, Macarthur 3286, Mafeking 3379, Mailors Flat 3275, Main Lead 3373, Mannibadar 3360, Marnoo 3387, Marnoo West 3387, Maroona 3377, McKenzie Creek 3401, Melville Forest 3315, Mena Park 3373, Mepunga 3277, Mepunga East 3277, Mepunga West 3277, Merino 3310, Middle Creek 3375, Miga Lake 3409, Milltown 3304, Mingay 3324, Minhamite 3287, Minimay 3413, Mininera 3351, Minjah

In home care features

Types of care

Additional details: Flexible personalised services for clients living with dementia/disabilities; post hospital support & as a lifestyle choice

Home care package (HCP)

Types of care

Supplements

Servicing the following LGAs / council districts

Ararat, Colac-Otway, Corangamite, Glenelg, Hindmarsh, Horsham, Moyne, Northern Grampians, Pyrenees, Southern Grampians, Warrnambool, West Wimmera and Yarriambiack

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