My 105 year old mum has been a resident of Estia Willoughby for over 2 years. I visit nearly every day and I am always welcomed by EVERYONE - staff, residents and other visitors. Estia is a happy place with professional staff who are caring, willing to help and interested in my mum and me. Mum needs high care and the staff are always smiling, chatting with her and looking after her physical needs.
All are invited to the monthly residents meetings where issues are discussed, ideas explored and minutes taken and distributed - very open and honest communication is encouraged.
The food is nutritious and mum receives 1 serving of protein and 3 servings of vegetables for her daily main meal.
This is why she is still thriving at 105 !!
The Lifestyle team love to celebrate with high quality concerts and activities which build community.
I am very happy and mum is very happy. Even my daughter's dog can visit !!!
Thank you to everyone at Estia Willoughby - a home away from home !
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Providers response...
Mon 31 Jul 2023 11:36am
Hi Pamela, thank you so much for leaving such a lovely review. It is a pleasure to look after your Mum and we look forward to seeing you in the home for your regular visits.
Christine Shestovsky
Wed 14 Jan 2026 12:40pm
It is now going on 7 years my mother has been cared by the excellent staff at Estia Willoughby. How lucky my mother and our family have been knowing that she is cared for in every way and her significant needs are acknowledged.