Juniper carer awarded for excellence in care

Multi-skilled carer Joan Stevenson works within the Memory Support Unit at the City of Bayswater Hostel, a 70-place residential aged care facility, operated and staffed by Juniper.

Juniper chief executive Vaughan Harding calls Ms Stevenson a widely respected employee and says the award acknowledges her huge contribution to excellence in care.

“Joan has a natural ability to calm, nurture and connect with residents who have limited means of communication.

“Her initiative, artistic talents and creativity have also resulted in a much improved living environment for our residents. We are delighted to see Joan’s work celebrated by the aged care sector,” he says.

Ms Stevenson achievements at the City of Bayswater Hostel include the design and creation of a new Sensory Room for residents, by transforming storage space into a calming sanctuary with forest-themed decorations, artificial grass on the floor, massage chairs and aromatherapy diffusers.

She has also made numerous other improvements to the Memory Support Unit, re-decorating the outdoor area, dining areas and corridors to create a welcoming and calming environment.

“This is a home for our residents and if it feels clinical or unloved, how can they possibly warm to it?” Ms Stevenson says.

City of Bayswater Hostel residential manager Toni Fyfe says Ms Stevenson’s focus on the comfort, happiness and wellbeing of the residents in her care is unwavering.

“Joan has created the Sensory Room and our other themed rooms in her own personal time by coming in on weekends and crafting decorations at home, and she has made such a positive difference,” Ms Fyfe says.

“Dementia care is one of the most challenging areas in aged care and Joan is a wonderful example to our team. Her selfless commitment to residents and her exceptional work in improving the quality of our service, truly makes her a worthy recipient of this award.”