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Feros Care wins Excellence Award

A winning combination of technology and aged care to improve the lives of seniors has seen aged and community care provider Feros Care awarded the Gold Coast Business Excellence Award.

Left is Leonie Fowke, Chief Operations Officer, Feros Care at the awards night in Queensland (Source: Feros Care)
Left is Leonie Fowke, Chief Operations Officer, Feros Care at the awards night in Queensland (Source: Feros Care)

The award, sponsored by Pindara Private Hospital and The Southport Private Hospital, recognises businesses that are meeting the increasing demand for health, wellbeing and medical products and services.

Feros Care Chief Executive Officer (CEO) Jennene Buckley says the organisation has always been a strong advocate for using technology to improve the lives of seniors and people with disability.

“Fifteen years ago we had to adopt digital service models due to necessity and to support our growth,” she explains.

“We realised how powerful technology was for supporting the business, our staff and our clients.

“Our technology solutions range from telehealth services, smart home and enabling technologies, state-of-the-art contact centre, mobile technology and a range of virtual environments to keep both our remote workforce and clients connected and engaged.

“Today, technology and innovation is our passion. Each day we witness first-hand how technology is improving the lives of seniors and people with disability.”

She adds that the team works closely with developers to diversify and adapt their technologies and wearables to meet the needs of seniors and people with disability.

“By re-purposing smart technologies, we are able to provide a world of possibilities for seniors and people with disability, by helping them feel more confident,” she says.

Some of the cutting edge technologies available through Feros Care include: Care@Home, Lumo Lift and My Health Clinic at Home.

Ms Buckley says the vision of Feros Care is also aligned with the Government’s Aged Care Technology Roadmap – a joint initiative by the government and the aged care industry – to support aged care providers to integrate technology into their services.

“The Minister for Aged Care recently said that technology in aged care will be ‘critical’ to maintain and improve delivery of care services,” she says.

“This could not be more true, and Feros Care will continue to investigate and trial innovative solutions to meet the needs of an ageing population.”


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