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Angels offer support in times of need

SPONSORED STORY - A Brisbane home support service provider has been leading the way in the provision of Consumer Directed Care (CDC) and is embracing the new changes to the aged care system being implemented from February 27th.

“People really respond to the aprons, it has a connection to comforting memories,
“People really respond to the aprons, it has a connection to comforting memories," says Angels in Aprons founder Sharon Douglas

Angels in Aprons delivers emergency short-term and long-term care and support to people of all ages living in Brisbane and surrounding areas.

Founder Sharon Douglas says the business was founded on CDC principles and has spoken on the importance of providing personalised care since 2012.

“We work closely with people and their families to support changing needs of individuals and we understand how confusing and overwhelming it can be when you have just been told mum or dad needs care.”

“From providing emergency care to supporting people through the ACAT (aged care assessment edit.) and home care process, we are here to help you get the most out of your home care package.”

About the Government’s changes to Home Care Packages starting later this month Ms Douglas says: “We are glad that people will have a choice to choose their own provider to give them the care that they deserve, and suits their needs and circumstances”.

She adds Angels in Aprons has received many calls from consumers with questions leading up to the changes and says they’re happy to talk people through the process and upcoming changes.

Angels in Aprons started as a hospital support service after Ms Douglas’ realised, while volunteering as a hospital visitor, that people without immediate family support often fell through the gaps in the hospital and aged care systems.

“Due to strong demand for a service that could respond quickly, provide holistic care and give consumers the certainty of the same people assisting them every time we quickly grew,” Ms Douglas explains.

In the five years of operation Angels in Aprons has become a preferred provider for a growing base of private clients as well as other leading organisations.

“We are now one of the most trusted names on the Brisbane home care scene,” Ms Douglas says.

“People really respond to the aprons, it has a connection to comforting memories, our Angels build on that with their warm and positive approach.

Relationships are at the core of Angels in Aprons

According to Ms Douglas, one thing people love about Angels in Aprons is that the same Angel can take them to the doctors, shopping, cook a meal at their home, clean the house, put a load of washing on, help them to get ready for bed and even walk the dog.

“Our mantra is ‘YES we can do that!’,” says Ms Douglas. “There is no reason to deal with four different people to come into your home to do all the different tasks with all the stress it entails.”

One of the strengths of the organisation, Ms Douglas explains, lies in the way customers and Angels are carefully matched. This means the Angels know their clients and can recognise when problems arise and respond quickly.

Services provided by Angels in Aprons include, dementia support, cancer and chronic illness support, overnight stays, day surgery support, cooking/meal support, family emergency support, in home care, respite care, nursing care, rural patient support, transport domestic support, home care packages support and 24/7 care, and is available to clients receiving Government funding and private clients.

The close-knit team includes Registered Nurses which is an added advantage that allows the organisation to provide continence assessments, dementia assessments, palliative care, wound care, insulin injections and more.

Angels in Aprons can provide 24 hour in home care and respite and in home palliative care, which Ms Douglas explains is a growing part of our business.

“Our RN’s and personal carers work closely with hospital palliative care teams to take the burden off families and allow them to enjoy their precious time together,” Ms Douglas says.

“Relationships are at the core of our business and this means that we can be very flexible to accommodate our clients in ways that some of the big providers might find difficult.”

Call Angels in Aprons on 3356 2563 or the 24 hour line 0406 076 885, or visit the Angels in Aprons website for more information.

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