Without change, no success for providers
Aged care providers will not be successful in the long term if they do not change, Queensland’s RSL Care chief executive, Craig Mills, claims. The Queensland not for profit provider is now looking to meet the ‘changing landscape’ of aged care.
After a recent meeting with Senator Mitch Fifield, Assistant Minister for Social Services, to discuss the direction of aged care in Australia, Mr Mills believes there’s still “some work to be done” to improve the outcomes for older Australians requiring aged care services.
RSL Care is a Queensland based not for profit provider of home care, retirement living and residential aged care.
At the moment, the legislative framework provides funding to a provider based on a consumer’s health profile.
“RSL Care wants to look at opportunities to provide services where the focus is on maintaining the wellness and independence of older Australians, so that consumers have more choice and control around the services they use,” Mr Mills says.
The meeting provided opportunities for RSL Care to discuss the changes it believes are needed, from a legislative perspective, to accommodate the shift required to provide a model of wellness to older Australians.
RSL Care is reportedly re-positioning itself to meet the changing landscape of aged care.
“We have conducted solid customer research to provide an evidenced based approach and we are leading this work with the confidence that we can speak to the client to gain their insights,” he says.
Although the work is in its early stages, Mr Mills claims “aged care providers will not be successful in the long term if they do not change”.
Senator Fifield toured RSL Care’s Fairview facility, meeting with residents and their families before discussing the future direction of aged care.
