RSL Care focusses on healthy ageing during QLD Seniors’ Week

“There is significant change underway in the delivery of aged care services beyond the agenda driven by government reform,” he says.  “The needs and wants of our older-Australian community are changing and we’re developing new services to meet those changing needs.

RSL Care is a recognised innovator for co-designing and co-developing services with its customers, having won a national Good Design Award for development of its ‘Bravo’ health and wellbeing service model earlier this year.

“Most people think of aged care in the context of a medical intervention in response to a health ‘event’ and maybe in the past that was largely true. However, our extensive consumer research into the needs, issues and desires of seniors, has shown us that people don’t want us to ‘do to them’ they want a care provider who is also a trusted advisor who can work with them,” Mr Muggleton says.

“People want to be supported so they can continue to do the things they enjoy. One 92 year-old customer told us, ‘I’m still the same person inside today that I was when I was 18’. This statement strongly resonates with me and I truly believe aged care services can support people to remain true to themselves and keep as much independence as possible as they mature.

“No matter where individuals are along the continuum of care, we want to respect their choices and offer support which recognises the whole person not just react to a medical event or focus on what they can’t do,” says Mr Muggleton.

“Our senior community deserve services which respect their individuality and their lifestyle choices. As individuals get older, they still have goals for their lives and the aged care sector needs to work with older people to identify ways in which we can support these goals,” Mr Muggleton says.

“We believe healthy ageing involves a broad range of considerations such as nutrition, exercise, social interaction, independence and care. By bringing all these elements into the mix and working with each person as an individual we believe that wellbeing can be supported at any stage of life.”

Visit the website to find out more about RSL Care Seniors Week Events.