Friendly and futuristic: how robots are changing life in aged care

In aged care homes around the country, a quiet revolution is underway. It doesn’t look like the high-tech scenes you’d expect from a science-fiction movie. Instead, it might look like a fluffy cat curled up in someone’s lap or a brightly coloured robot blowing bubbles at a group of laughing residents.

From robotic pets to AI-powered humanoid companions, new forms of technology are transforming aged care and doing it in the most human way possible.

The rise of robotic pets

They purr, wag their tails and don’t need to be fed or walked.

Robotic pets — designed to mimic the look, sound and feel of real animals — are being embraced by aged care providers across Australia. Carinity, for example, has introduced robotic cats and dogs into all 12 of its aged care homes, including the Cedarbrook facility in Mudgeeraba.

These lifelike companions are more than just toys; they’re helping residents, especially those living with dementia, to reconnect with the world around them. Responding to touch and making soothing, realistic sounds, the pets provide sensory stimulation and emotional comfort, with none of the challenges of caring for a real animal.

“It’s amazing to see the joy they bring,” one Carinity staff member said.

“For some residents, holding one of these robotic cats is the most engaged we’ve seen them in weeks.”

This anecdotal feedback is backed by research — a study published in BMJ Open found that robotic pets helped reduce anxiety and agitation in people with dementia, while also improving mood and promoting social interaction Further research from the University of Plymouth confirmed similar outcomes, highlighting enhanced well-being and emotional engagement for aged care residents engaging with robotic pets.

For older people who have had to give up beloved pets due to health or housing changes, these robotic alternatives can offer a comforting presence and a continued connection to past routines.

Enter Abi: the AI-powered robot with a personality

If robotic pets offer comfort, Abi offers conversation.

Abi is an AI-powered humanoid robot currently being trialled in several Australian aged care facilities, including through a partnership with mecwacare. Designed by robotics firm Dromeda, Abi isn’t just programmed with canned phrases. She can recognise faces, understand emotions and even recall past chats — allowing her to build relationships over time.

Residents can chat with Abi in up to 90 different languages. She’ll blow bubbles, dance, crack jokes and even offer simple exercises or memory games. She’s not there to replace care staff, but to complement them — a consistent, cheerful companion who’s always ready to engage.

Though local research on Abi is emerging, international studies have already shown that social robots in aged care can reduce loneliness and cognitive decline while supporting staff in delivering person-centred care. A review published in Maturitas identified positive effects on well-being, communication and engagement when social robots were introduced in aged care environments.

The bigger picture: what robotics means for aged care

While some people may feel uncertain about the rise of robotics in care, the focus remains firmly on people, not machines.

In a time when aged care providers are grappling with workforce shortages, increasing demand and rising expectations, robotic technology offers something powerful — consistency. Whether it’s a robotic dog that never tires or a robot like Abi that offers conversation without needing a break, these tools support staff and enhance the lives of residents.

Importantly, they’re not about replacing human connection but supporting it.

Experts say these innovations should be seen as part of a broader movement toward more personalised, engaging care. From reducing loneliness to stimulating memory and conversation, robots can open new doors for older Australians, especially those living with cognitive decline or limited mobility.

As technology continues to evolve, it’s likely that robots like Abi — and the cats and dogs that don’t need a leash — will become more common in aged care homes.

For families, it’s worth asking what tools your loved one’s care provider uses to support engagement and well-being. While robots may never replace the warmth of a hug or a familiar voice, they can play a valuable role in creating richer, more connected lives for older people.

What do you think about the use of AI in aged care? Is it a slippery slope or a genius way to expand care offerings? Let the team at Talking Aged Care know and subscribe to the newsletter for more information, news and industry updates.