Additional details: Deluxe double rooms, Suites available & Spa Room; pet friendly
Reviews
mohammed hegazi
Thu 3 Feb 2022 5:48am
Administration leaves much to be desired. I was refused a visit to my wife because I did not book in advance..
Anonymous
Fri 15 Apr 2022 2:54pm
Very sterile environment. Incredible unnecessary challenges in trying to see my Aunt. Prior to Christmas we made multiple attempts to book online. Rang them directly and was told no one was available to help us book directly and they would call back. No return call was made by the Trinity staff so we were unable to visit my Aunt for Christmas. We have witnessed on previous visits in the Dementia ward where residents are left sitting in chairs watching TV. There appeared to be no interaction by any staff with the residents to occupy them. We have found that being able to visit relatives is made incredibly hard that you can not even see them to see what is happening
Diane Jones
Sun 11 Jan 2026 11:47am
The facilities are excellent, the care is really good but communication can be hit and miss. Weekend visiting was bad as you were left waiting to be let in a long time. It’s not too bad now, and know we can leave without having to ask staff to let us out it’s better. I do find it frustrating that the staff turnover is big, I never seem to see the same person twice.
All in all my mom is happy and I feel she is well looked after, any concerns I have are acted upon quickly with good feedback. I would recommend Trinity Manor to others if they are looking for an aged care placement.