Responding to ‘housing’ challenges

Two such providers leading the way in Queensland are community housing provider Churches of Christ Care and Redlands-Wynnum based Mangrove Housing Limited.

The two organisations have jointly implemented a new specialist housing management application.

Frances Paterson-Fleider, Churches of Christ Care Housing Services general manager, said due to the current and projected growth of both providers, who work on a number of projects together, it made sense to share the specialist housing software.

“Churches of Christ Care Housing Services is going through a period of significant growth so it was important that we selected a housing software provider that would support this growth and provide a fully integrated housing system,” Ms Paterson-Fleider said.

The specialist housing software enables Churches of Christ Care and Mangrove Housing to maintain business continuity, build joint reporting capability and keep costs to a minimum.

The system also allows more effective management of tenancies, properties, key performance indicators and other reporting requirements.

Mangrove Housing is one of a small group of Queensland providers selected to pilot the testing and evaluation of the registration processes and procedures for the National Regulatory System for Community Housing (NRSCH).

Mangrove Housing chief executive, Ann McAnally, believes partnerships, such as that with Churches of Christ Care, are key for the effective and efficient delivery of housing services under the National Regulatory System.

After the successful sharing of software and knowledge, Churches of Christ Care and Mangrove Housing are now looking at other areas where they can collaborate and build their capacity to service community housing and other local needs in Queensland.