About Us
We’re a team of experienced aged care specialists dedicated to helping families across Australia make
sense of the aged care system.Our services include:
Assistance with Centrelink and aged care documentation Guidance on care options, fees, funding, and eligibility
Support with transitions into residential aged care or home care packages
Clear explanations of your rights, obligations, and options under Australia’s aged care framework
We also stay up to date with ongoing Aged Care Reforms — including the Support at Home program
and new residential care standards.
My Care Path helps elderly Australians, their carers and families, navigate, select and access the best aged care to meet their needs. Whether considering government or privately funded options, home care, residential aged care or retirement living.Our services include:
An initial conversation to understand your unique situation
Shortlisting aged care services to match your needs
Explaining fees and charges within aged care
Negotiating options and fees as your advocate
Assistance with Centrelink and admission paperwork
Support accessing and understanding ‘My Aged Care’
Please call 1300 755 702 or fill out the contact form below to receive a call back.
Aged Care Advisers Australia Wide!INDEPENDENT AGED CARE SPECIALISTS SINCE 2007Interactive Video Consultations Also Available! "Aged Care Financial Specialist Australia Wide"
Financial Consultations & Advice
Expert Centrelink & DVA ServiceHome Care Options Explained
Aged Care Accommodation Placement Service
RAD & Fee Negotiation.
We Don't Do Anything Else!How does the 2025 Aged Care Reforms Impact you?Higher RADs * RAD Retention * Higher Fees!Book an appointment with our aged care experts to find the mosteconomical way forward for your loved one!Contact us on 1300 853 875 or enquire@primecarefinancial.com.auThe PrimeCare Commitment to You:
Flat Fee ConsultationsMinimise your means tested care fee
Explore all options to maximise your Centrelink / Veterans Pension
Explain the fees, charges and entry and exit costs
Explore options to retain the family home and finance the accommodation costs
Illustrate the financial implications if you sell the family home
Compare a range of cash flow scenarios to ascertain the most affordable option
Complete and lodge the Centrelink forms – to save you time
Explain all the savings available for self-funded retirees
Make all information clear and easy to understand via an information road map
Empower you to understand the aged care maze.
You're sure to find one of our expert independent advisers near you! Our Offices:Ballarat * Bentleigh * Camberwell * Dandenong * Geelong Heidelberg * Mt Eliza * Ringwood * Sunshine * Templestowe Australia Wide, Video Consultations also available!FAAA CFP® AFP ProfessionalsHolder of our own Australian Financial Services License No. 473141
Care Finders help senior Australians who are homeless, at risk of homelessness, or need intensive support to access aged care and community services.This includes people who are isolated, face communication or literacy barriers, struggle with decision-making, hesitant to engage with aged care, or risk a crisis situation. Resthaven’s Care Finder advisers are experienced social workers and aged care professionals who will listen, respect your individuality, and work with you to reach your goals.
The program specifically targets senior Australians who are homeless or at risk of homelessness or have multiple reasons for requiring intensive support to interact with My Aged Care, access aged care services and/or access other relevant supports in the community.
Reasons for requiring intensive support may include:
isolation or no support person (e.g., carer, family, or representative) who they are comfortable to act on their behalf and/or who is willing and able to support them to access aged care services via My Aged Care
communication barriers, including limited literacy skills
difficulty processing information to make decisions
resistance to engage with aged care for any reason and their safety being at immediate risk or they may end up in a crisis situation within the next year
past experiences that mean they are hesitant to engage with aged care, institutions, or government.
The My Aged Care website has more information on the care finder program.Funded by Adelaide PHN and Country SA PHN, services are available in metropolitan Adelaide and the Limestone Coast.
Referrals: 08 8306 4400 or 0436 934 532.
How we can help you navigate care finders
Advisers are experienced social workers or aged care professionals who have a wealth of knowledge of My Aged Care and other relevant supports in the community.
When you work with a Care Finders adviser they will:
listen and understand
respect your decisions
respect your individuality
work with you in partnership
be honest and reliable
do what we say they will do
work with you towards your goals
You will be at the centre of all we do!
You can make a referral by calling (08) 8306 4400 for metropolitan Adelaide, or 0436 934 532 for the South East/Country South Australia.
About Care Finders
Resthaven has been contracted by the Adelaide PHN and the Country SA PHN to deliver care finder services in the Metropolitan Adelaide area and the Limestone Coast region of South Australia.
Care Finders help senior Australians access aged care services and/or other relevant supports in the community.
Care Finder services assist senior Australians who:
are homeless or at risk of homelessness
or have multiple reasons for requiring intensive support to interact with My Aged Care.
These services are delivered by care finders Advisers.
The care finders service is made possible by funding from Country SA PHN (Primary Health Network) and supported by funding from Adelaide PHN through the Australian Government’s PHN Program.
Senexus is a specialist placement service for families seeking the best residential aged care homes for a loved one.
Our tailored placement service offers:
Quick relocation for your loved one into the best-suited aged care home, based on personal preferences and financial situation (single and couple placements).
An aged care placement specialist who will work with you from start to finish to ensure all paperwork is completed thoroughly.
Access to a shortlist of residential aged care homes with a confirmed availability – giving you the opportunity to make the final choice.
Independent advice and review of the best aged care homes across Adelaide, based on criteria developed in conjunction with past clients.
Advice on the costs of your chosen aged care option.
Legal, financial planning, real estate and home downsizing services through our network of aged care specialists.
Whether you are based in South Australia, or interstate, we can work with you to source the best aged care home for your loved one and help with the entire placement and relocation process.
If the time’s come to take care of the needs of an elderly relative, it’s worth seeking out help from experts. The team at Senexus dedicate their lives to simplifying access to the system that supports older people. They’ll work for you to deal with everyone and everything to secure the care your loved one needs.Call today on (08) 8344 1991 for no obligation, introductory chat!
We have a proven step-by-step process which will help you with aged care advice and placement, which includes:
Understanding individual care needs, financial situation, preferred location, and personal preferences
Completing Centrelink Forms SA485 or SA457
Shortlisting appropriate care homes
Arranging facility visits to your preferred timetable
Preparing application and admission paperwork
Monitoring applications and advocating priority admission
Negotiating the residential care fees, specifically the Refundable Accommodation Deposit (RAD) and other service fees (if applicable)
Our personalised service is tailored to your unique family requirements and covers all aspects of aged care advice and placement.
I’m a business consultant who believes that strong foundations create sustainable, healthy growth. I work with , social enterprises, NDIS providers and purpose-driven business owners who are ready to grow.I’ve built, grown, and sold businesses across a range of industries, with a deep focus on mission-led and community-based models. My approach is practical, strategic, and honest. I help clients get clear on what’s working, fix what’s not, and build systems, structures, and teams that support long-term success. I’ll help you develop the solid business foundations—financially, operationally, and strategically—that make healthy growth possible.
Assistance for families to stay in their own homes as they age - we help them to navigate My Aged Care, set themselves up for success, get in-home care in place and find a home care provider.Facilitating Independence via self-management, aides & equipment, & environmental adaptationsRequesting and preparing for ACAT Assessments, knowing what to ask for and howPutting care in place and finding a home care provider that meets your needs (not one that makes you meet theirs)
Our Aged Care Ready Angels assist our elderly clients and their families navigate the aged care sector. Whether this be in home help coordination or placement into aged care.When your loved one needs care, it can be an overwhelming process. We are here to guide you through the process, or find a suitable home on your behalf. Either way, we reduce your overwhelm and are by your side every step of the way.
Liza-Lee Campbell provides aged care support and advocacy for individuals and families. Each case is assessed on an individual basis, focusing on the needs and desires of the client and acting on their behalf to achieve the best outcome possible.Services include advocacy, residential aged care placements, independent living searches as well as Australia wide placements and interstate relocation.Aged Care Advocate is inclusive and non-discriminatory, providing assistance to people from all diversity’s and backgrounds.We are fully independent and not affiliated with any aged care facilities or providers which means an unbiased and broader choice of options.
ABOUT USFinding the right care for your loved ones can be overwhelming and daunting, especially when its your first time dealing with the aged care process. Aged Care Placement Assistance NSW will work closely with you to find the right aged care facility to suit your care needs, financial needs and lifestyle needs all in the location that best suits you.SUPPORTIVEWe understand that not one care plan fits all. We will do our best to support you and your family in understanding your unique needs and recommend the best aged care service that meets all your requirements.
Moving family members into aged care is a difficult & emotionally draining experience. The need to move often arrives with little warning and leads to a complex array of decisions related to bonds, Centrelink, the family home, income tested fees, contracts and the list goes on.
At Joseph Palmer & Sons we have a deep knowledge of the aged care system and all its intricacies and have gone through the transition to aged care with our own parents. Our personal journeys, together with our professional experience in financial services, enable us to provide expert advice and guidance through a difficult and emotional time.
We will demystify aged care to ensure the most appropriate decisions are made and an optimal financial outcome achieved.
Specific areas of consideration include:
Negotiating and structuring the refundable accommodation deposit
Minimising means tested fees / Maximising entitlements
Consideration of impacts on pension payments
Financial modelling with respect to funding the upfront and ongoing costs
Liaising with Centrelink
Decisions regarding the family home
Completion of all paperwork
Estate planning & investment considerations
Assistance with sourcing appropriate accommodation.
Testimonials…
“Ageing parents no longer able to live an independent life was a challenge and the process of finding an aged care solution was, frankly, overwhelming. After seeking advice from Joseph Palmer & Sons our situation was resolved quickly with placement being found in an aged care facility we didn’t even know existed. Joseph Palmer & Sons provided immediate comfort and clarity and we are ever grateful.”
Sean and Rosi M
“I was completely confused and bewildered but Joseph Palmer & Sons took care of everything. They negotiated the bond, achieved a lowering of the income assessed fees and qualified my parents for an increased pension payment. Knowing my parents’ needs were being taken care of properly and professionally gave me much needed peace of mind through this difficult period.”
Kay B
Unverified
Support at Home Program, Advisors & Professional Services
Aged Care Planning was established in response to a growing need from families who struggle to cope with the stress and emotional practical issues relating to aged care placement, transition to appropriate accommodation and ageing. Owned and operated by a Registered Nurse, we assist families to find appropriate accommodation for their loved ones in and around Adelaide – whether it be high or low level respite, permanent care, or community services within the home. We are aware of the time and effort required to consider the options and complexities of available services and facilities, and can assist you to find the most suitable Home Care Package to meet your needs.Contact us to discuss your requirements and to find out how Aged Care Planning can help you: - Home Care Package coordination - Self funded care at home - assistance with referral to have an ACAT - Residential care placement - Respite care
Unverified
Therapists & Health Specialists, In Home Care, Advisors & Professional Services
At Programmed Care, we start with “What matters to you?”
We understand that everyone is unique, and has their own needs. That’s why we do as much or as little as you need. Our tailored home care plan offers you the freedom to continue living life at home on your terms.
Our highly skilled and medically trained team are here to help you, whether you need specialist nursing care at home or just a helping hand, someone to get you back into shape, ready for the day, into a car and back on your feet.
At Programmed Care, we offer the level of support you need, from specialist nursing to get you back to health after hospital, regular assistance with medications and ongoing health conditions, dedicated and friendly carers to assist with personal care, grocery shopping or preparing your favourite home cooked meals, to keeping your home and garden looking great and getting you out and about.
With over 25 years of experience as an approved provider of government funded home care programs, let our team take the stress out of finding the right care for you.
We want to help you focus on the things that matter to you. Let us take care of the rest.