Senior Helpers Wollongong

About :

Opening in 2018, Senior Helpers Wollongong offers quality in-home support and services to Senior Helpers Wollongong started trading in September 2018 in the Wollongong and  surrounding areas with the foremost reason to make a positive difference in the lives of the elderly people of our community, by providing them support to maintain independence in their homes in order to enjoy a more fulfilling life.

Our Support workers bring with them many personal and professional attributes that contribute to making them stand out in developing relationships built on respect and trust. They are effective communicators with a positive "can do attitude" and are aware of people's different needs. They possess a genuine interest in the welfare of the people they support and strive to always empower each person they support to become more independent and involved in their local community. We ensure that our support workers understand our clients' needs before starting the service and we try to find the best compatibility match in regards to support worker for our clients depending on their care needs, interests and hobbies. They are trained in-house, in Dementia and Parkinson’s Care and all hold a minimum of a certificate III, first aid certificate, manual handling and are police checked. We have local teams in various areas and thus are available anytime at your convenience.

From a single hour to 24-hour support, we offer personalised services at times of a client’s choice. Our Clinical Services Consultants are happy to come to you for a no-obligation discussion regarding your care and support options.  

Types of Care

Home Care Packages

Levels 1, 2, 3 and 4. 

Our Client Services Consultant will work with you to develop a Care Plan that will provide support and services to both meet your needs for life at home and in the community, but also 

to ensure that these promote your quality of life.  Private Services Senior Helpers are happy to provide flexible services with no term contracts for one-off, periodic or longer-term care. Options include Sitter Services in hospital or residential care when family cannot be there; day surgery support, from pre-operative transport, companionship, discharge and for some clients, transition to recovery; and end of life support. Speak to us for services within your budget. 

Specialty Care

Our team of dementia-certified staff are specifically trained to ensure that persons experiencing dementia receive the right type of support, in ways that will allow them to live a rich and purposeful life, day by day. Staff trained in our Parkinson’s Care program will understand how to assist when necessary, when to stop and listen and how to evaluate the environment to prevent falls. A deeper understanding of how Multiple Sclerosis affects individuals allows our trained staff to support clients on their good and not so good days. When families are out of town, our Wellness Watch program offers companionship to older clients or those that are housebound with a weekly or bi-weekly visitor. Companionship reduces loneliness and offers family peace of mind, knowing someone will drop by and ensure that their loved one is OK. 

In-home care features :

• Assistance with daily activities
• Personal care services
• Assistance with household tasks and laundry
• Meal planning and/or preparation
• Companionship for social outings
• Transportation for shopping, appointments or recreation
• Medication prompting and assistance
• Life skills development
• Respite at home
• Assistance with pet care
• Nursing services
• Servicing Multicultural communities

Reviews

“All the care workers were prompt, willing, quick, efficient, well-mannered, easy to relate to
and anxious for them to learn from the care workers skills. All in all, the care workers were a
credit to the organisation, Nerida and John appreciate their efforts.”

"Excellent, your staff member was caring - we had a very happy carefree time when she
came, saying the best part of their day was when the care worker attended. they have had a
number of care workers and that they were all wonderful, caring staff and that Antonio was
very pleased with them."

"The care workers have been fantastic and have provided a wonderful service. Marlene B."