VitalCALL is Australia’s original provider of 24 hours a day, 7 day a week personal emergency response alarms. Trading in Australia for over 45 years, we have been providing assistance to those who want to live a full, independent and active life, but require the assurance that if help is needed, it is only the press of a button away.At VitalCALL, we offer the human touch - we care about you. Our response centre is committed, and we simply love what we do. We are passionate about your right to be free, and our goal is to ensure you remain independent in the comfort of your own home.
VitalCALL is part of Chubb Fire & Security Australia, one of the best-known providers of fire safety and security solutions protecting people, property and assets around the world. For over 200 years, our mission has been to make your world a safer place by protecting our customers with essential systems, equipment and services.
Topcat stands as a leading provider within the Continence Industry. Our carefully selected range of consumable and medical incontinence products has been tailored to meet continence and related care requirements of those in aged care. Committed to comprehensive service, Topcat ensures a complete one stop shop solution for our consumers.
Aged Care packages
Continence products for older Australians can be funded through various aged care packages. Aged Care, Home Care and Disability for Older Australians (DSOA) packages will vary and are assessed according to your needs. Orders for products under these packages will be invoiced direct to your provider. For more information please visit Access Australian aged care information and services | My Aged Care.
Continence Aids Payment Scheme (CAPS)
Many older Australians with or without a funding package, are eligible for the CAPS funding program. For approved participants
CAPS funds can be directly deposited into the participant's bank account, enabling you to shop the Topcat website by choosing your products, adding them to your cart, and seamlessly checking out using your personal banking information.
KISA Assistive Technology Communication Devices are ideal for people with disability and NDIS participants who are not able, or should not be, using smartphones.As a Registered NDIS Provider, KISA products are designed with large, easy-to-read print, high-contrast colours, a dedicated emergency services button, and customisable raised tactile buttons with optional rubber bumps.Buttons can also be manufactured with images or with Braille text for users who read Braille, with a maximum of seven Braille characters per button.
The KISA Personal Alarm is a lightweight, comfortable device worn on your person that alerts a family member or carer when help is needed.
It can be worn around the neck and includes built-in GPS tracking and fall detection, offering peace of mind and confidence for both the wearer and their loved ones.
In an emergency, the wearer simply presses the front button to trigger an alert, ensuring help can be reached quickly.
Phoenix are specialists in Medication management and delivery since 2010 and operated by
Australian Pharmacists. It started 30 years ago in community pharmacy medication management
and we are now proudly serving the community in the NDIS.We offer a suite of medication management tools assisting participants and providers to ensure medication compliance and adherence standards are met.CompliMed - The ultimate provider tool for medication compliance, tracking, dosing and reportingHealth Angel - Personalised medication reminder and record on your mobile device.
InteliCare’s smart care solution combines discreet sensors, wearable technologies and alert devices to provide multiple layers of intelligence and insights.This allows carers and care providers to track activity levels, patterns of behaviour, health metrics, sleep and more. Through identifying and highlighting behavioural trends and changes, InteliCare assists caregivers in detecting and preventing incidents, emergencies, and health issues.
IncontinenceProducts.com.au is Australia’s largest independent supplier of continence and healthcare products, trusted by individuals, carers, and healthcare providers nationwide.We proudly offer a comprehensive range of disposable and washable solutions, including pads, pants, bed and chair protection, skin care, nutrition, wound care, and more.As an NDIS-registered provider, our team works closely with participants, support coordinators and support networks to make ordering simple and stress-free.With over 36 years of expertise, we are committed to quality, dignity, and personalised service - helping Australians live more comfortably, confidently, and independently every day.
Vitalcare has pioneered nurse call systems in hospitals and aged care facilities for over 30 years. The company designs, manufactures, installs and services the most innovative systems available through a network of company-owned branches and distributors.
Systems include traditional nurse call infrastructure with both wired and wireless technology along with specialist ecosystem for dementia support, fall detection, RTLS, and wandering resident’s management.
Specialist expertise includes wireless IoT (internet of things), mmWave radar, voice, lidar and machine vision. All Vitalcare systems are supported via Vitalcloud, the companies secure cloud-based management and reporting network.
Vitalcare also operates ‘Rosie’, a 24-hour personal emergency call centre.
Vitalcare is Australian owned and operated.
Rosie Help keeps you connected, protected, and worry-free—at home or on the go. With one press, get instant emergency assistance, or let our automatic fall detection alert responders if you need help. Live independently and confidently, knowing support is always within reach. Lightweight, easy to use, and monitored 24/7, Rosie Help provides peace of mind for you and your loved ones.Stay safe, stay independent—choose Rosie Help today!☎ Call Now: 1800 476 743
Providing help at the press of a button with our 24/7 Nurse-on-Call Service
INS CareCall supplies hardware manufactured by Chiptech, SmartCaller, SmartLink and the LifeGuard L-Series diallers to support people with a wide variety or care needs to live safely.
Emergency response is provided by INS LifeGuard, which is staffed by highly qualified and experienced nurses, 24 hours a day, seven days a week. We know of no other company that can make that claim.
Aidacare is one of Australia’s leading and most diverse healthcare equipment and service providers.We offer products and services across the acute care, residential aged care, home and community care and rehabilitation sectors. Our national service teams provide maintenance and asset management for government and private health care facilities, along with in-home training, service and maintenance.Aidacare offers a national retail, wholesale and distribution network providing truly local support from our many locations and partnerships. Our staff are highly trained and skilled professionals who respond sensitively and expertly to our clients’ needs, providing unparalleled customer service and equipment expertise.