Lifetime Connect Limited - Aged Community Wellness Nambucca Valley

Home Support Programme

If you want to stay in your own home, but need some help with daily tasks, or require basic care, Commonwealth Home Support Services may be able to help.

This service is for older people who are mostly – but not completely – able to live and cope on their own, and don’t yet need higher levels of care. To receive assistance you need to contact MyAgedCare, who will then contact us to provide the services you require. Our service representative will contact you (and your carer if needed) to discuss the options available to you for delivery of services. 

Home Support Services provide: 

Domestic Assistance – household jobs like light cleaning, laundry, linen change and assistance with meal preparation.

Home and Garden Maintenance – a handyman service for minor general repair and care of your house or yard, for example, changing light bulbs and replacing tap washers, gutter, window or fan cleaning, installing batteries in smoke/ security alarms or pruning, path cleaning where a safety hazard exists.

Social Support – we lend a hand to people by taking them shopping, to do their banking and bill paying or to appointments. We have regular small group activities and organised bus outings that foster friendships and provide companionship.

Food Services Delivered – preparation of your choice of fresh meals cooked daily and delivered hot to your home, catering to your individual needs.

Let’s Eat Out – food vouchers for those people who would like to use them at participating Cafes and Clubs in the community, to enjoy a meal with friends or family at a subsidised rate.

This service is funded in part by the Australian Government but can require a small contribution and also has to comply with funding guidelines. Please don’t hesitate to contact our friendly staff for pricing and service delivery information.

Home Care Packages

Our services are delivered in the Nambucca, Bellingen and Coffs Harbour LGAs.

Once you have been assessed to receive a Home Care Package (Level 1,2,3, or 4), you have the opportunity to choose a reputable provider that can provide you with the quality of services you require, with friendly professional staff. 

Packages are delivered in a consumer direct model, giving more opportunity for you to have a say about how funds are allocated and provide options for choice and flexibility. This means you have choices about who delivers services to you and when they are delivered. You are supported to choose the type of services that will allow you to stay at home, as long as it meets legal and safety requirements. 

Care plans can include support with personal care, general support around the house and help to stay healthy. Our Service Advisors are qualified and trained to help you develop a care plan, an individualised budget and to provide ongoing support. 

Funding is provided by the Australian & NSW Governments. A small contribution may be required by you in the delivery of these services. Don’t hesitate to contact us if you would like more information.