Awards for innovation and excellence were presented in seven categories at the gala ceremony, held at Parliament House in Canberra on 29 November.
Property Council of Australia Executive Director, Retirement Living Ben Myers says the awards celebrate exceptional people and projects across the sector.
“These high achievers and exemplary projects are setting new standards and contributing to all working towards ensuring retirement living residents have an outstanding experience,” Mr Myers says.
“While the award categories are diverse, the winners share a great drive to keep residents front and centre in their thinking .
“One of the major reasons for holding the National Retirement Living Awards is to showcase the high achievers in the retirement living sector, and tell their stories to ensure everyone has something to aspire to be or to work towards, to ensure the bar continues to be raised for residents in every aspect of their village experience.”
Among the winners was the team at Living Choice Woodcroft retirement village, who were awarded the Keeley Green Interior Design Award for Best Refurbishment for transforming a small shed into a luxury leisure centre. The $7 million two-storey leisure centre in Adelaide’s south opened in February this year and includes six new apartments, a theatre, pool and gym, and a number of features to improve energy efficiency and comfort.
President of the Residents’ Committee Alice Conway says the leisure centre has enriched the lives of residents.
“Residents have great pride in showing their friends and families around and it’s wonderful for the grandkids as they can use the facilities. What’s particularly pleasing is that many older residents have started to come out of their homes and join in too - it’s given them a new lease on life,” she says.
Mr Myers says the 2018 PwC/Property Council Retirement Census showed a trend towards higher service offerings in retirement communities.
“The next generation of retirement living residents – the first wave of baby boomers – have a different set of expectations to their predecessors, and the sector is responding with strong leaders and innovative thinking to ensure a sharp focus on exceeding customer expectations.”
Full list of winners:
PROGRAMMED AWARD FOR VILLAGE MANAGER OF THE YEAR
Sue Stevens, Blue Care Carlyle Gardens, Townsville, Queensland
INGENIA AWARD FOR FUTURE RETIREMENT LIVING LEADER
Aliccia Azzimi, Lendlease
KEELEY GREEN INTERIOR DESIGN AWARD FOR BEST REFURBISHMENT
Living Choice Woodcroft, Adelaide, SA
OPTICOMM AWARD FOR RETIREMENT LIVING INNOVATION
Warrigal Shell Cove, Shellharbour, NSW
NETTLETONTRIBE AWARD FOR DESIGN
Aveo Newstead, Brisbane, QLD
WISE AGENCY AWARD FOR MARKETING EXCELLENCE
Ingenia Lifestyle Latitude One
IMAGINE PROJECTS AWARD FOR SALESPERSON OF THE YEAR
Lynn Scott, Casey Grange Village, Cranbourne West, VIC
Click here to learn more about this year's winners.