‘It’s the little things’ — how Dot is bringing heart and help to home care

Dot is a home support worker at Resthaven Murray Mallee Hills and for the older people she visits in South Australia, her presence means more than just practical help. It means care, respect and the reassurance that someone’s looking out for them.

“We work together to provide love, care and support to older people and their carers,” Dot said.

“We respect them, allow them to make their own choices and encourage them to be as independent as possible,” she added.

“This enables them to remain in their own homes for as long as they can manage and feel comfortable doing so.”

Home care that’s about more than just chores

Dot’s role includes helping clients with day-to-day tasks like shopping, cleaning and transport — the kind of support that enables people to keep living independently. However, she also brings conversation, warmth, and a steady presence that helps people feel less alone.

“They say ‘You can’t change the world,’ but we can change someone’s world by making life a little easier and better for those we care for,” Dot explained.

It’s a reminder that aged care isn’t just about beds or medical care. It’s also about connection, especially in rural and regional areas where services are more spread out and social isolation can hit hard.

What to look for in a home care provider

If you’re looking for support to stay at home safely and comfortably, choosing the right provider makes a big difference. As such, please ask the following questions.

• Do they offer consistent support workers? Having the same people visit builds trust and continuity.
• Are services tailored to your needs? From meals to gardening, the best providers offer flexible plans.
• Is there time for conversation, not just checklists? Social connection is just as important as physical care.
• Are they local? Providers that understand your community are often better able to meet your needs.

You can use tools like AgedCareGuide.com.au to compare services and find options near you.

The value of the right support

Dot says the job is as rewarding for her as it is helpful for her clients.

“I’m so happy and grateful that we now have more resources, organisations, facilities and staff available to provide the love, care and support that individuals need,” Dot said.

“I knew from a young age that I really wanted to work in an area where I was able to help people and care for them. It’s always been my passion.

“I enjoy all of it. I don’t look at it as a job, but more of a calling and I try to give it my best every day. It’s all the interactions; it’s very fulfilling and rewarding knowing you are able to help someone.”

If you or a loved one is thinking about aged care support at home, know that help is available — and that people like Dot are out there, ready to lend a hand and brighten the day.

Want to find services like Resthaven in your area? Visit AgedCareGuide.com.au to start your search.

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