‘In home care and support service’ alliance
Australia’s owner, operator and manager of retirement communities, Aveo Group, has announced that it has finalised the first of a number of strategic relationships to deliver increased levels of care and support services to residents in its retirement villages.
Geoff Grady, Aveo chief executive, says offering increased levels of care to residents will provide them with greater peace of mind by ensuring they have services available when they need them.
Royal District Nursing Service (RDNS), through its branded operators RDNS HomeCare and Rally HomeCare, has been appointed by Aveo to provide a range of inhome support and healthcare programs to Aveo residents in 22 villages around Australia, including 15 villages in South Australia, one in Tasmania and six villages on the Gold Coast.
RDNS is a non government organisation that has provided home nursing and community healthcare services since 1885 and which sees 2,500 staff caring for 15,000 people across Australia each day.
With the appointment, Aveo’s stated target of delivering comprehensive low care services to more than 90% of its villages by the end of this financial year has now been achieved.
Geoff Grady, Aveo chief executive, said: “Our strategy is defined by the commitment to grow with older Australians by inspiring greater living choices. Offering increased levels of care to our residents will provide them with greater peace of mind by ensuring they have services available when they need them.”
Although it’s still early days, Mr Grady said Aveo would continue to focus on meeting the needs of residents and future residents with the services they require.
Underpinning service delivery from RDNS are personalised care and support plans developed in consultation with residents. Each care plan reflects a resident’s needs and incorporates a range of RDNS services designed to ensure residents live well.
RDNS can also assist residents in accessing financial support for their services where available.
Vicki Sutton, RDNS executive general manager of corporate services, said: “The feedback from village residents has been extremely positive. Aveo village residents and village staff have embraced the relationship with RDNS and the full spectrum of care and support services provided.
“The relationship between Aveo and RDNS is underpinned by a shared philosophy to support the independence of individuals at home and improving health through the provision of comprehensive care and support services.”
Aveo will continue to formalise strategic relationships with other service providers and home care partners across its portfolio following the conclusion of various trials that are now underway.
In addition, Aveo is finalising further strategic relationships with a number of aged care providers to provide additional aged care services at selected villages.
