Hall & Prior carers complete Wider Opportunities for Work program

The WOW program helps carers improve their knowledge of documentation used in the workplace and streamline the submission of paperwork.

Previously, the home’s registered nurse would have to write out all of a patient’s documentation and reports, but carers are now able to take on this task thanks to the training they received.

Hamersley Director of Nursing Sally Gutman says the training had made reporting processes within the home more efficient.

“It stops things getting missed and has made things more effective,” she says. “It’s important to thoroughly understand documentation and what is required for giving good care.”

The carers attended the program at Central Institute of Technology in WA and Ms Gutman says “They’re all so proud of themselves for graduating from this course”.

Tuohy Director of Nursing Jayne Cummings says the course had empowered the home’s carers and streamlined their day-to-day processes.

“We wanted our staff members to be comfortable writing the reports and through this course they got hands-on experience,” she says. “It’s also given them that self-belief and self-confidence as well.

“Carers know a lot about the residents, especially with behaviours that are out of character with them, so they are able to pick up when things are wrong. They’ve all done really well with this and they’re now comfortable to go to each other and ask for help,” Ms Cummings says.