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Easily connecting multi-generational families with ‘Tecuris Connect’

SPONSORED STORY - Digital inclusion of older Australians is among one of the many ongoing issues within the aged care sector but thanks to a new digital care service, older Australians, their families, friends and support workers are now able to access the internet safely, securely and with ease.

Tecuris Connect helps support older Australians and their families (Source: Shutterstock)

Tecuris Connect promotes itself as the first digital care service that allows users to easily and securely connect allowing the aged and people living with disabilities to be involved in communities of interest while actively supporting their wellbeing.

Results released from Australia’s Digital Inclusion Index show older Australians over 65 are among those scoring the lowest in digital inclusion, and the Tecuris Connect concept centres around the fact that everyone should be able to engage in communities of interest and have access to helpful information and tools, regardless of mobility constraints, health issues or their level of digital literacy.

Executive Manager Strategy and Communications at the Croydon NSW based care provider, Participate Australia, Peter Schneider, says Tecuris Connect customer’s benefit from the peace of mind that is so essential for quality of life and independence.

Tecuris’ service is an easy way for our participants to connect with their carers, family, friends, and support workers,” he says.

“It is a safe way for them to engage in today’s digital society.”

Tecuris Chief Executive Officer (CEO) Karl Sussebach adds that not only does the service offer great and varied user options in a safe environment, it also promotes greater independence.

"Tecuris puts the user at the centre of their own personalised digital care community", Mr Sussebach says.

"We want to see older Australians connect with family, friends and services to make them feel less isolated and more involved.”

Tecuris Connect allows family members who are less comfortable with technology to engage in the digital connection that has become such an important part of how families stay in touch, share experiences, and organise their busy lives.

Using the service’s easy and secure messaging, video calling and photo sharing provides what Tecuris call “the foundation of a digital family hub”. The option is also there for the extended family to manage its own noticeboard, chat in a private forum, and use a shared planner to coordinate activities and support.

Fellow Tecuris Director Ian Woolsey says the Tecuris team is always there to help organise the digital family hub and make sure everyone is on-board and connected.

"The Tecuris service is easy to use, especially with Tecuris Assist just a phone call away to help with any questions", Mr Woolsey says.

The Tecuris team assists in facilitating interest groups, stimulating dialogue, and providing information and support across a broad range of current and relevant issues while offering easy, secure access to trusted websites and applications that empower the user with lower digital literacy through helpful and enjoyable content and tools.

Subscriptions to the Tecuris Connect service are now available at with options to have the service delivered via a tablet computer provided by the customer via bring your own device – BYOD; or as a fully managed service including a tablet, mobile data connectivity and Tecuris support.


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