Mr Baker and Minister Ley discussed the government focus on consumer directed care, what this means for the future of aged care and the role DPS Publishing could play in this.
The government aged care reforms currently underway are aimed at increasing people’s choice and flexibility, and quality, affordable and accessible care and support services for older people.
Only last Sunday Minister Ley spoke on ABC program ‘Insiders’ about the importance of how older Australians should be in control of the care they receive and should be able to choose the type and quality of care they want.
“The Minister is an impressive person with an excellent grasp on what is going on in aged care and she understands the importance for consumers to have choice,” says Mr Baker.
“She is extremely knowledgeable and consumer focused and puts great importance on improving aged care to support older Australians better.”
Innovation and technology are high on the agenda for the current government and DPS Publishing is always trying to improve its products to engage a larger audience in providing quality aged care information.
“We spoke about the benefit of a review system giving users the option to leave feedback about care facilities and services. This will help new consumers make more informed decisions about which care options they would choose, which feeds into the market driven, competitive environment of the ‘Living Longer Living Better’ agenda. We’re currently looking at implementing user reviews on the AgedCareGuide website,” Mr Baker says.
Mr Baker adds that distribution of the printed DPS Guides through various new health networks was also discussed.
“There are still a large number of older people who are not comfortable with using online resources or simply don’t have access to the internet,” Mr Baker explains.
The DPS Guides to Aged Care are currently handed out for free to consumers through a network of Aged Care Assessment Teams (ACATs) and Hospital social workers.
“A collaboration with My Aged Care would mean that more consumers have direct access to quality information when making their aged care choices so they can make more informed decisions,” says Mr Baker.