Cultural diversity in ageing
A new Centre for Cultural Diversity in Ageing website will assist the aged care industry to deliver culturally responsive services that meet the needs of Australia’s diverse community.
The website was developed in Victoria with funding from the Australian Government under the Partners in Culturally Appropriate Care initiative.
This resource has been developed to guide and promote best practice standards of care that address cultural diversity across all levels of service design and delivery.
The content includes:
· Information about the Centre for Cultural Diversity in Ageing and its services, such as training and information sessions, and links to all existing programs funded under the Partners in Culturally Appropriate Care initiative;
·Resources on culturally appropriate care for aged care service providers, including management resources and care service resources;
·Resources for communities, including multilingual aged care services information; and
·Language Resources, including an Online Resident Handbook and Glossary of Aged Care Terminology.
The Online Resident Handbook enables residential aged care providers to compile and publish resident handbooks in multiple languages, and thereby supply residents and their families with important information about their services.
Quick and easy to use, service providers select from optional content (in English), which is then automatically translated into one of 13 languages. Service providers are able to choose the content that best reflects their services.
Handbooks will also automatically include information about quality of care; resident rights and responsibilities; interpreting services; advocacy services; complaints services; harassment and abuse; and privacy and confidentiality.
The Glossary of Aged Care Terminology includes around 1000 words or phrases related to all aspects of aged care. A resource for interpreters and translators working in aged care settings and related fields, this Glossary has been developed to ensure consistency of translations of aged care terminology.
Over the next few months, staff from the Centre for Cultural Diversity in Ageing will brief the aged care industry around Australia on how to access and use the website and its functions.
For further information visit www.culturaldiversity.com.au
