Centrelink advice for flood victims

Posted January 13th 2011

by DPS

Due to increased demand as a result of the Queensland floods, there may be delays with some services. Centrelink has apologised for any inconvenience. If you are due to report your income, activity test or participation details via Online Services or phone, Centrelink has extended the time you need to report by to 9pm AEDST until 21 January 2011.

Flooding and severe weather – Assistance for flooding and severe weather is now available (see below). To claim, call Centrelink on 180 22 66. To claim online, you will need to be registered for Online Services: http://www.centrelink.gov.au/internet/internet.nsf/online_services/index.htm

Assistance for flooding and severe weather November 2010 – January 2011
http://www.centrelink.gov.au/internet/internet.nsf/emergency/severe_weather_dec10.htm

The Australian Government has authorised certain payments and services for people affected by recent severe weather/flooding events in QLD, NSW, VIC, SA and WA.

Severe weather events

QLD Flooding – December 2010/January 2011[1]

Payments

Australian Government Disaster Recovery Payment (QLD)[2]
Disaster Income Recovery Subsidy (QLD, NSW, VIC, SA and WA)[3]

More information

Special arrangements for customers in flood affected regions[4]
Customer Service Centre closures[5]
Useful websites and Media Releases[6]
Contacts[7]

Link references

1.http://www.centrelink.gov.au/internet/internet.nsf/emergency/qld_flooding_dec10.htm 2.http://www.centrelink.gov.au/internet/internet.nsf/emergency/qld_flooding_dec10_agdrp.htm 3.http://www.centrelink.gov.au/internet/internet.nsf/emergency/severe_weather_dec10_dirs.htm 4.http://www.centrelink.gov.au/internet/internet.nsf/emergency/special_arrangements_dec10.htm 5.http://www.centrelink.gov.au/internet/internet.nsf/emergency/severe_weather_dec10_closures.htm 6.http://www.centrelink.gov.au/internet/internet.nsf/emergency/severe_weather_dec10_links.htm 7.http://www.centrelink.gov.au/internet/internet.nsf/emergency/severe_weather_dec10_contact.htm

Office closures – Due to the flooding, several Customer Service Centres in Queensland have closed. To find out more, refer to Customer Service Centre closures.

Customer Service Centre and office closures
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Information for customers
Due to flooding, the following Customer Service Centres in Queensland are closed on Thursday 13 January 2011: Browns Plains, Caboolture, Capalaba, Chermside, Cleveland, Fortitude Valley, Goodna, Inala, Ipswich, Kippa-Ring, Mitchelton,Nundah,South Brisbane,Stones Corner, Strathpine, Warwick, Woodridge.

See also
Flooding and Severe Weather – November 2010/January 2011[1]

QLD Flooding – December 2010/January 2011[2]

Link references
1.http://www.centrelink.gov.au/internet/internet.nsf/emergency/severe_weather_dec10_dirs.htm
2.http://www.centrelink.gov.au/internet/internet.nsf/emergency/qld_flooding_dec10.htm

This information was obtained from http://www.centrelink.gov.au/internet/internet.nsf/home/index.htm. It is suggested you connect here and refresh for updated information.