Having been at the forefront of the specialised software solutions industry from the very early stages, AIM continues to provide additional financial support solutions and support to meet the needs of clients.
AIM Software sales manager Alan Bateman says clients have always been at the heart of the company’s approach.
“Our approach has always been to provide software that is practical, user friendly, and designed to eliminate duplication of effort, combined with meaningful, real-time financial reporting,” he says.
“This has been achieved through use of our software every day in AIM Payroll and Rosters and fully outsourced financial management services.”
Mr Bateman adds that AIM is ‘well placed’ to appreciate the challenges of its clients in managing and processing all of the complexities of today’s financial management information and to provide better ways of doing things.
“One piece of information should only be handled once and that should populate all relevant parts of the solution,” he says.
“Our clients can be confident that the software is stable, reliable and up to date with the legislation at all times and most importantly backed up with Support Desk Services.
“We also acknowledge that flexibility is paramount... we keep an open mind and are happy to look at compatibility with other software when a client is seriously considering such integration possibilities.”
Victorian provider Village Baxter has utilised AIM’s software solutions for more than seven years, with its Chief Executive Officer Stuart Shaw saying it assists with reductions in double handling.
“We use the full suite of programs – general ledger, payroll, accounts payable and receivable, community care, asset register and all associated subsets including timesheets, government funding etc,” he says.
“I wanted a fully integrated system to avoid double handling of data and to ensure the accuracy of data processing – enter other data once and it streams through the pertinent modules.”
With more complex software around; Mr Shaw says ease of use for staff was a key decision maker when looking into a software solution.
“I wanted a package that was going to be easy to use for staff and was intuitive in its processing,” Mr Shaw says.
“Whilst software is never perfect as the user will seek variations to meet particular needs, AIM is happy to consider our requests for modifications and, for easy changes, these happen quickly.
“For the more complex changes, AIM will work with the client to fully scope the requirements and work on incorporating the changes ASAP.
“AIM may not be the biggest software provider but they are dedicated to the needs of the sector and the sector will always rely on software to meet the demands of the modern business and the demands of government and consumers.”
AIM has also introduced other services as a result of client requests such as offsite database hosting, data backup and recovery services.