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Aged care peak body calls for appropriate response to elder abuse

Aged & Community Services SA & NT (ACS), the peak body for South Australia's not-for-profit aged services sector, has called for a considered approach in responding to the recent elder abuse reported in the Mitcham Residential Care Facility.

The criminal actions of the staff member in this case are indefensible and ACS condemns them.

Melissa Centofanti, ACS CEO says that “ACS members have invested heavily in their recruitment and screening practices, and continue to develop their workforce and to ensure staff are professional, dedicated and passionate about the quality of the care they provide to 14,000 South Australians in residential facilities every day.

South Australia is considered the national leader in service provision, innovation and quality. The standard of our members’ residential facilities is consistently high. The safety and quality of life of residents is the number one priority for aged services providers and any allegations of abuse and neglect are taken very seriously.”

ACS supports an appropriate response to this elder abuse incident. Calls for a registration scheme do not address the issues in this case, and are likely to impose administrative burdens on service providers.

ACS urges governments and MPs to work with industry to determine effective responses that will not impact on the high-quality care and services provided to 14,000 South Australians every day.

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