The Support at Home Guide ™ has been in production since 2021 for the last 4 years.
The Support at Home Guide is a practical resource for older Australians to remain safe and independent at home. Whether you're exploring home care services or preparing for the upcoming reforms on 1 November 2025, this guide offers clear strategies, safety tips, and local provider options for informed decision-making.
It also features a directory of approved home care providers across Australia, allowing you to easily compare local services.
What Is the Support at Home Guide?
The Support at Home Guide is your step-by-step resource for understanding and navigating the new Support at Home program—the reformed national home care system replacing existing packages from 1 November 2025.
Inside the guide, you’ll find:- Practical strategies for living independently
- Checklists for everyday safety
- Advice on simple and affordable home modifications
- Tips for managing mobility, medication, nutrition and social connection
- An Australia-wide directory of Support at Home and home care providers
- Whether you are ageing yourself, supporting ageing parents, or planning for the future, the guide helps you confidently choose the right support.
Stay Safe and Supported at Home
Ageing at home is the preference for most Australians. The Support at Home Guide includes expert advice and easy, actionable ideas to make home life safer and more enjoyable, including:
Home Safety Tips
- Fall-prevention strategies
- Bathroom and kitchen safety
- Lighting, flooring and trip-hazard checks
- Personal alarms and emergency planning
Home Modification Advice
- Handrails and grab rails
- Ramps and step modifications
- Bathroom conversions
- Smart-home technology for comfort and security
Everyday Living Strategies
- Maintaining independence
- Managing fatigue and mobility
- Staying active and socially connected
- Meal planning and medication reminders
The guide uses simple language and real-world examples to empower older Australians and their families.
Australia-Wide Home Care Provider Directory
The Support at Home Guide includes a complete, state-by-state directory of:
- New South Wales
- Victoria
- Queensland
- South Australia
- Western Australia
- Tasmania
- Northern Territory
- ACT
Each listing includes details on the types of services offered, areas serviced, languages spoken and contact information—making it easier to find a provider that fits your needs.
Download or Explore the Support at Home Guide
Whether you want an in-depth printed handbook or an online quick reference, the Support at Home Guide is available in multiple formats.
