Seniors Rights Service

Your rights. Your voice.

Seniors Rights Service is a leading community organisation supporting older people with free and confidential legal advice, aged care advocacy and information forums throughout NSW.

Many people feel uncomfortable raising a complaint or concern especially if it is about a service that they are dependent on for their daily care needs.

Seniors Rights Service welcomes contact from aged care residents and home care recipients or their representatives, as well as carers. Our advocates will hear your concern, clarify your issues, inform you of your rights, identify possible outcomes, provide information and, if requested, speak to your service provider on your behalf.

Our aged care Advocates:

• Take the side of the older person
• Clarify the rights and entitlements of the older person
• Empower older people to resolve problems or complaints.

Seniors Rights Service provides free legal advice to older people - including retirement village residents - on Retirement Village law, general consumer rights, planning for the future issues such as Power of Attorney, financial and other forms of abuse, and human rights.

We deliver information sessions on all our services at various locations around the state plus sessions at aged care residences explaining The Charter of Aged Care Rights. 

Call us, email or visit our website for more information. Our services are FREE and CONFIDENTIAL.