Your rights. Your voice.
The Seniors Rights Service provides free and confidential advocacy and legal services in NSW
Many people feel uncomfortable raising a complaint or concern. It can be particularly difficult for frail and elderly people, especially if their complaint is about a service that they are dependent on for meeting their most basic daily care needs.
Seniors Rights Service welcomes contact from residents, care recipients and carers. Our advocates will listen to your story, clarify your issues, inform you of your rights, identify possible outcomes, provide information and, if requested, speak up for you.
Advocacy is the process of advising, speaking up for, or representing a person. The advocates at Seniors Rights Service:
- Take the side of the older person
- Clarify the rights or entitlements of the older person
- Empower older people to resolve problems or complaints.
Seniors Rights Service’s aged care advocates assist older people, and their representatives, who receive Commonwealth funded home care packages, home support and residential care.
Seniors Rights Service runs education sessions on all their services to audiences of older people, their representatives and those who provide aged care services.
Seniors Rights Service provides legal advice to older people, including retirement village residents, on consumer rights, planning for the future, and human rights.
Call us, email or visit our website for more information.
Seniors Rights Service Inc. ABN 98 052 960 862