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Help Finding Aged Care in Victoria

Get free help from a real person to find aged care.
Where are you on your journey?

Aged Care Assistance Service

Confused and overwhelmed about finding an aged care home? Need help from a real person to guide your family through the transition to aged care? 

Aged Care Guide are working with Care Guidance to provide a free aged care assistance service that will give you step-by-step support, guidance and expertise throughout the whole process. From getting assessed, finding a home from their network of partners, understanding aged care fees, negotiating the price and help with paperwork, Care Guidance will do the heavy lifting and running around for you. We’ll even accompany you when you tour the homes. 

All this, at no cost to you or your family.

Aged Care Assistance Service

Callback request

We have independent experts who can help you. Simply leave a request and they will be in touch. There may be fees associated based on the type of help you want, and they will advise you if this is the case.

Who Will I Speak To?

Care Guidance’s team of aged care experts are all qualified Social Workers or other health professionals, with decades of combined experience in helping families manage the difficult transition to aged care. Empathy and compassion are in their DNA, and you can count on them to find you the best-suited home from their extensive network of partners. 

Care Guidance’s team help dozens of families every month are the trusted aged care placement partner of multiple Melbourne hospitals, including St Vincent’s, St John of God and Epworth Freemasons, so you know you’re in good hands.

Who Will I Speak To?

How Is This Service Free?

Care Guidance’s service is free to you because they work with a number of aged care providers who fund the cost of the service if you choose to move into their home.
The aged care homes on your personalised aged care shortlist will be operated by these partner providers, and will match the care needs, budget and preferences you outline to Care Guidance.

Care Guidance’s partners operate tens of thousands of aged care beds across Victoria in hundreds of facilities offering diverse care to meet a variety of clinical needs, budgets and lifestyle priorities. But if you’d prefer to review every single aged care home, Care Guidance can refer you to a paid service where you cover the cost of this service yourself.

How Is This Service Free?

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