Juniper operates programs to provide care services to people who choose to continue to live in their own homes. These programs are subsidised by the Commonwealth and clients.
Care provided at home an in the community places great importance on maintaining your personal dignity and independence. You can therefore expect to be treated as an individual and for your cultural background, personal beliefs and preferences to be respected. When you're receiving care you have the right to have your privacy and confidentiality respected, together with the right to limit access to any of your personal information kept by your care providers.
An Aged Care Assessment Team (ACAT) assessment is necessary to determine your eligibility for some community care or aged care home care programs. Government programs such as Home and Community Care (HACC) do not require an ACAT assessment. If you choose to be considered for a program which requires an assessment you will not be charged for the assessment and you are entitled to have your carer present at all discussions.