We help Support at Home-approved families find care.

How to use the new Aged Care Guide and our Compare Provider tool

Finding the right aged care, home care or retirement living option can feel overwhelming — especially when you’re trying to make decisions quickly or support a loved one. That’s why we’ve refreshed the Aged Care Guide website to make the search experience faster, clearer and easier for everyone.

Here’s a quick overview of what’s new and how to make the most of our Compare Provider tool.

A better way to search for care

The new Aged Care Guide has been designed to help you find services with confidence.
You can now:

  • Search by suburb, postcode or region

  • Filter by care type (Aged Care Home, Home Care, Retirement Living)

  • Explore clearer provider profiles

  • View pricing, photos, features and contact details at a glance

Whether you’re starting your search or narrowing down your options, the new layout helps you find the information you need, quickly.

How the Compare Provider tool works

Our Compare Provider tool allows you to shortlist and compare services side-by-side – just like you would when comparing hotels or insurance, but purpose-built for aged care.

1. Start by searching for your location

Enter your suburb, postcode or area. Select the type of care you’re looking for.

2. Browse providers and click “Add to Compare”

When you see a service you like, tap the Add to Compare button. You can add several options to build your shortlist.

3. View your comparison

Once you’ve selected a few services, click Compare Providers.
You’ll be able to see:

  • Pricing and inclusions

  • Location and distance

  • Room types and features

  • Lifestyle programs

  • Photos and amenities

  • Availability (if provided by the service)

4. Choose your next steps

From your comparison page, you can:

  • Make an enquiry

  • Call the provider

  • Save or revisit your list

  • Share it with a family member or friend

Part one: An introduction to the refreshed website and the compare providers tool

 

Explore the new Aged Care Guide today

We’re committed to helping Australians find the right care — whether you prefer using our print Guide, the website, or need one-on-one help from our Care Concierge team.

? Try the new Compare Provider tool and start your shortlist today:
agedcareguide.com.au/compare

Part two: An introduction to the personalised shortlist for consumers

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