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Our agreement to increase transparency in the aged care sector

We’re pleased to announce our partnership with Australia’s leading consumer and provider peak bodies and associations to improve transparency and create real change in the aged care sector.

The Affiliate Agreements, signed between DPS Publishing, owners of Aged Care Guide, and the following organisations are about working collaboratively into the future. 

We’re partnering with Council on the Ageing (COTA); Leading Age Services Australia (LASA); Aged and Community Services Australia (ACSA) and Aged Care Industry Association (ACIA). Together, we will ensure consumers are better informed when making care choices and open the conversation between consumers and providers to create a transparent aged care sector.

DPS CEO Mark Ogden with COTA CEO Ian Yates, ACSA CEO Pat Sparrow and Care Opinion CEO Michael Greco at the NACA Meeting in Adelaide (Source: DPS)
DPS CEO Mark Ogden with COTA CEO Ian Yates, ACSA CEO Pat Sparrow and Care Opinion CEO Michael Greco at the NACA Meeting in Adelaide (Source: DPS)

Our work will include the continual improvement and expansion of Consumer Ratings and Compare Providers on Aged Care Guide, to complement Government initiatives by not only making it easier for everyone to share their own aged care experiences, but also to be able to compare options like they have never been able to do before.

Each Affiliate brings core areas of expertise and specialisation that complement each other, ensuring our collaboration will deliver a superior outcome with a real and positive impact on the aged care sector in Australia.

Federal Minister for Senior Australians and Aged Care Ken Wyatt welcomes the partnership and dedication to improving the sector forged by the Affiliate Agreement.

“DPS Publishing and their Aged Care Guide play a very important role in the aged care information ecosystem in Australia,” Minister Wyatt says. “It is great to see initiatives like this from the private sector, in particular that DPS has worked collaboratively with the key industry and consumer associations in the aged care sector - a great initiative by them. These tools can not only help increase transparency in the sector, which consumers are demanding, but also help providers proactively respond to consumer feedback.”

The Affiliate Agreements formalise ways of working between DPS and the key consumer advocates and industry peak bodies. Core principles are agreed and must be upheld to maintain the endorsement from those involved in the Affiliate program.

If you think you’re a great match and would like to work with DPS in the future, or if you would simply like to know more about the Affiliate Agreements, please contact us on 1300 186 688 or

Read the full media release


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