Safe and smart technology helps seniors manage healthcare documents

CareDocs believes that a secure and simple way to capture, organise, manage and share healthcare related documents is an important digital solution for the elderly and the people helping them.

Director Rajat Kulshrestha says the aim is to save elderly people and their carers a significant amount of time and reduce the frustrations relating to managing the large number of documents that relate to their health care.

“Every elderly person or their family, or carer has documents that have to be captured, organised and managed” he says.

“Having doctors letters, referrals, reports and invoices/receipts in a smart purpose built secure digital repository is much better than inboxes, folders and on a computer hard-drive.

“It allows for them to be automatically organised and securely shared with the people that are helping to provide care to the elderly.

“With an ageing population and the costs of delivering healthcare to the elderly rising quickly it is critical that smart technology is developed to reduce costs and improve health outcomes. It is estimated that the cost of information being unavailable when needed is in the hundreds of millions.

“These are funds better spent on delivering health outcomes for the elderly.”

Central to their thinking is that the documents are owned by the person they relate to and should be securely shared with anyone who is helping them manage their health care.

“If changes are made to the people providing care, they do not lose any of their important documents or have to change how they collect and manage their documents,” Mr Kulshrestha says.

“This means there is greater freedom to change and optimise healthcare teams over time.”

CareDocs will be available as a mobile App and website making it incredibly easy to collect documents that are provided by email, hardcopy or through the Government’s My Health Record into one place and manage them in a way that Mr Kulshrestha says makes providing quality healthcare outcomes to the elderly more efficient.

“Security of these documents is critical as they have important private information in them,” he says.

“CareDocs will use encryption and best practice security to ensure the highest level of protection and only people that should be able to have access can access them.

“With all care related documents securely stored in a central location that can be shared, the quality of care can be improved as the doctors, carers and family members that need documents can access them.”

CareDocs is preparing for launch in early 2018 and is looking for up to 500 people to help refine the product to meet the specific needs of elderly participants and the people that provide care to them.