HenderCare (VIC)

HenderCare (VIC) have been supporting older Australians who want to stay in their own homes for more than 13 years. It’s our job to find the right person to come and work with you. And it’s a job we take very seriously.

How can we help you?
Whatever you need, we have the right team ready to support you. Our services include:

• keeping your home clean and tidy
• assisting with home and garden maintenance and modifications
• taking you shopping, or doing your shopping for you
• preparing nutritious meals with you, or for you
• helping you get out and about to appointments or social engagements
• social support, which can be spending time with you over a cup of tea, or going with you to social functions
• personal care to make sure you can shower and dress yourself safely and independently
• respite care, if your carer needs a break from caring duties
• allied health services, including physiotherapists, occupational therapists, speech pathologists, social workers and clinical psychologists
• acute, specialist, gerontic and community nursing, for support with wound care, managing skin integrity, continence management and medication management
• assistive technology and equipment.

We can also support you with:

• Home Care Packages
• Veterans’ Home Care
• 24 hour/live-in care.

A number of our clients don’t have government funded packages (Home Care Packages or Veterans’ Home Care). With private clients like these, we work with you to identify the supports you need, then set up a plan to help you meet your goals.

Home Care Packages
Recent changes to Home Care Packages have made it easier for you to have the freedom and flexibility to choose who comes into your home to help.

If you have a new Home Care Package, or want to move your Home Care Package from another provider, we’re here to help.

Veterans’ Home Care
We’re very proud of the work we do with our veteran community as a contracted Department of Veterans’ Affairs Veterans' Home Care service provider. Veterans' Home Care is designed to provide basic, practical support to veterans who need some help in their own home. It doesn’t offer support for complex care needs. Veterans' Home Care is administered by the Department of Veterans' Affairs.

Veterans' Home Care services include:

• domestic assistance, including cleaning your house, shopping from a list, paying your bills and doing the laundry and ironing
• personal care, which is help with self care for up to 1.5 hours per week
• safety-related home and garden maintenance, including minor maintenance and repair work
• respite care, if you or your carer needs a temporary break from caring duties.

Most of the services you can access through Veterans' Home Care attract a small co-payment fee that you are responsible for.

If you are a White or Gold Card holder and think you are eligible for Veteran’s Home Care support, your first step is to get in touch with a VHC Assessment Agency on 1300 550 450. Once they have done their assessment, we're here and ready to help.