Guardian Network provides premium home and community care service providing you or your loved ones with the individuality & freedom to remain within the comfort of home. We care when caring really matters & provide peace of mind to the family, friends & most importantly your loved ones. We offer a confidential, reliable service that can span from one hour care to 24/7 personal care assistance, including night care.
We are internationally certified with the ISO 9001 Quality Standard, making Guardian Network one of the few organisations that are globally recognised for excellence in quality.
We pride ourselves on hand picking our staff, ensuring a high caliber of technical capabilities and an elevated aptitude in life skills. This enables Guardian Network staff to draw from various experiences in delivering the highest quality and standard of support. All our support workers are well spoken, are highly proficient in English, are well presented and are ALWAYS punctual and reliable.
Guardian Network offers a diverse group of multicultural staff and a robust team of specific care support workers specialising in areas such as nursing, palliative care, personal care, home care, disability, childcare and more. This allows us to match the needs of you or your loved ones based on similar cultures, values and spoken languages.
We go above & beyond by continually monitoring the wellbeing of you or your loved ones, reviewing your satisfaction & assessing the performance of our staff from your perspective. Accordingly we update your care plan to evolve alongside your changing needs and environment. All requests are dealt with immediately, our office staff will get back to you within the hour about fulfilling your request.
Our care and compassion has no bounds with support reaching areas all over Melbourne, Greater Victoria and Tasmania. You may wish for an introductory “Meet & Greet” in order to allow you or your loved one to become acquainted and accustomed to a new support worker.
We also recognise that all those who depend on us need help outside of office hours and would prefer to speak to someone who knows them. We therefore are contactable 24 hours a day all year round to handle all emergencies or urgent issues. You will speak directly to one of our regular care coordination team who will know our client immediately & have access to vital information regarding the client care plan. This will give the peace of mind knowing someone from Guardian Network is ALWAYS there to care and we are able to help.
Guardian Network guarantees that the way we serve you will be person centred and encouraged individuality, independence and freedom, delivered with care and compassion, diligence, integrity confidentiality & respect. If for any reason we have not performed according to your expectations, please tell us and we will rectify the issue immediately and your service is at our cost because you deserve the best.