Dungog & District Neighbourcare Inc services make it possible for older people and people living with a disability to be independent and continue to live in their own homes. Neighbourcare’s services are offered in Dungog, Clarence Town, Gresford, Paterson and surrounding villages in the Dungog Local Government Area.
Our aged care services include:
We can help care for your home as you have done in the past by assisting with house hold jobs like cleaning, washing clothes and ironing, general tidying, grocery shopping. Support can also be given to prepare or cook meals, change the bed linen or assist you to pay your bills.
We can assist with personal activities such as dressing, showering, toileting and mobility so that you can feel good about yourself. We can also assist you manage your medications on a regular basis.
Respite care can give carers a break from their role to attend their own medical or social appointments. Respite can be provided individually in your home, as part of a group or in the community. Respite can be on a regular basis or on an “as needs” basis. Every situation is different and our staff are flexible to accommodate each person’s individual needs.
Neighbourcare can provide personal washing on a regular basis. We can pick up and deliver back to you. Bulky items like quilts, doonas and blankets can also be laundered. Your personal items are always washed separately and we can supply linen such as sheets, towels, bathmats, cotton blankets for your use if needed.
We all need a lift sometimes - get yours with Neighbourcare’s Community Transport Service.
- Door to door service to assist you attend appointments, visit friends, attend events and remain involved in your community.
- Shopper Bus services operate both around town (Thursdays) and to Maitland or Raymond Terrace each week (Fridays).
- Wheelchair accessible vehicle is available if required.
- A free and privately funded Dialysis Car runs to the Maitland Hospital Dialysis Unit seven days a week.
Transport is not restricted to Monday to Friday so if you need access out of hours, please contact us.
Social Support and Companionship
People’s involvement with their community can vary greatly so we strive to work with you to continue your involvement, and also to widen your options and opportunities for enjoyment. This can also include spending time with your family and friends or:
- Attending our monthly outings
- Individual outings
- Coffee with friends
- Visiting family
- Going to the movies
- Attending Care & Share group each Friday
- Small interest groups
- Carers group meets on the first Wednesday of each month to support each other in the role of caring.
Health and Wellbeing Programs:
- Tai Chi programs are conducted in Dungog & Gresford
- Regular Stepping on Programs are run to assist in reducing falls risk through a seven week program.
Food Services – Meals on Wheels
‘More than just a meal’ is the mantra of Meals on Wheels Services. Neighbourcare can deliver meals to your home for either short or long term periods, depending on your needs.
- Fresh cooked meals delivered up to seven days a week
- Frozen meals to meet your cultural, dietary and personal choice that are dietitian approved and are low in salt, fat and sugar
- Breakfast range to get your day off to a healthy start
- Options to eat with friends and make new ones.
Home Care Packages
Home Care Packages (HCP) are services designed specifically so that you can remain living at home with the supports you require. We provide support for people with a higher level of care needs that require care coordination and case management to help you live independently. These packages of care provide choice and flexibility in the way your care is provided which might include who delivers your supports, how they will be provided & when they are delivered. This process is called Consumer Directed Care (CDC). Home Care Package Services include but are not limited to:
- Support services – such as washing and ironing, house cleaning, gardening, basic home maintenance, home modifications related to your care needs and transport to help you with shopping, visit your doctor or attend social activities
- Personal care – such as help with showering or bathing, dressing and mobility.
- Nursing, allied health and other clinical services – hearing and vision services.
- Care coordination and case management.
Levels of Care
There are four levels of Home Care Packages which can give you the care and services you need:
- Level 1 – supports people with basic care needs
- Level 2 – supports people with low level care needs
- Level 3 – supports people with intermediate care needs
- Level 4 – supports people with high level care needs.
Each package level is funded at different amount of funding subsidy that is paid by the Australian Government to a service provider like Neighbourcare that delivers care and services to you. The package support level is assessed by the Aged Care Assessment Team (ACAT).
Please contact Neighbourcare by phone, email or visit our website to discuss your care requirements further.