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CÜRA Home Care Packages

Provided by CÜRA
Looking for independent advice?

Home care package (HCP)

Types of care

Supplements

Additional details: Our staff speak approximately 40 different languages

Servicing the following LGAs / council districts

Brisbane, Gold Coast, Gympie, Logan, Moreton Bay, Noosa, Redland, Scenic Rim, Somerset, Sunshine Coast, Toowoomba, Tweed and Western Downs

In home care features

Types of care

Cultural environments

  • ATSI
  • Asian
  • Bosnian
  • CALD
  • Chinese
  • Croatian
  • Dutch
  • Eastern European
  • Filipino
  • Former Yugoslavian
  • French
  • German
  • Greek
  • Hungarian
  • Italian
  • Japanese
  • Korean
  • LGBTIQ
  • Latin American
  • Macedonian
  • NESB
  • Northern European
  • Pacific Islander
  • Polish
  • Russian
  • Serbian
  • Singaporean
  • Spanish

Reviews

Christine Blackburn
Sun 5 Sep 2021 9:33am

I have a home care package and Cura is my service provider.
I contacted my Cura care manager about safety issues and was ignored. I asked repeatedly about meal delivery services and received no answer. Emails I send to my coordinator are ignored. Then when I complained I feel that I was victimised by Cura delaying reimbursement for services I had paid for eg physiotherapy.

Providers response...
Tue 7 Sep 2021 2:42pm

Hi Christine, thank you for your feedback. We pride ourselves in our customer service and are sorry to hear you did not receive a prompt response to your requests. We have followed up urgently with your Senior Care Advisor and understand you are now working together to find a solution. We value your feedback as it helps us continue to improve our services and provide the best support possible to our customers.

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