CÜRA Home Care Packages
Home care package (HCP)
- Levels 1, 2, 3 and 4
Types of care
- Dementia care
- Palliative care
- Personal care
- Respite care
- General packages
Supplements
Additional details: Our staff speak approximately 40 different languages
Servicing the following LGAs / council districts
In home care features
- Medication supervision
- Offers services for NDIS
- Nursing Care
- Private funding available
- Community access & inclusion
- Domestic assistance
- CHSP funded service
- Home maintenance/Gardening
- Meals/Shopping
- Pharmaceutical deliveries
- Transport
Types of care
- Dementia care
- Palliative care
- Personal care
- Respite care
Cultural environments
- ATSI
- Asian
- Bosnian
- CALD
- Chinese
- Croatian
- Dutch
- Eastern European
- Filipino
- Former Yugoslavian
- French
- German
- Greek
- Hungarian
- Italian
- Japanese
- Korean
- LGBTIQ
- Latin American
- Macedonian
- NESB
- Northern European
- Pacific Islander
- Polish
- Russian
- Serbian
- Singaporean
- Spanish
Reviews
I have a home care package and Cura is my service provider.
I contacted my Cura care manager about safety issues and was ignored. I asked repeatedly about meal delivery services and received no answer. Emails I send to my coordinator are ignored. Then when I complained I feel that I was victimised by Cura delaying reimbursement for services I had paid for eg physiotherapy.
Hi Christine, thank you for your feedback. We pride ourselves in our customer service and are sorry to hear you did not receive a prompt response to your requests. We have followed up urgently with your Senior Care Advisor and understand you are now working together to find a solution. We value your feedback as it helps us continue to improve our services and provide the best support possible to our customers.